Privacy Policy

Last Updated: August 21, 2026

Deliada Bakery LLC (“Deliada Bakery,” “we,” “our,” or “us”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains the types of information we may collect when you visit our website, create an account, place an order, participate in the Delilovers Club, contact us, or otherwise interact with our services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including when you:

Create a Deliada Bakery account
Join or participate in the Delilovers Club
Place an order or make a purchase
Request local delivery, pickup, or shipping
Submit a custom order or inquiry
Contact us by email, website form, chat, or social media
Participate in promotions, referrals, surveys, or other activities
Subscribe to marketing communications

Depending on how you interact with us, the information collected may include:

Name
Email address
Phone number
Billing and delivery address
Hotel, resort, or shipping information when applicable
Reservation-related information voluntarily provided for hotel or resort deliveries
Order and transaction history
Account and membership information
Delilovers Club activity, Deli Points, rewards, and referral information
Communications and requests you send to us
Marketing preferences
Device, browser, IP address, and website usage information collected through cookies or similar technologies

Payment Information

When you make a purchase through our website, payment information is processed through the payment services made available through our website platform and/or other authorized payment providers.

These payment providers may collect and process information necessary to complete your transaction in accordance with their own privacy and security practices.

Deliada Bakery takes reasonable steps to use reputable payment services and does not guarantee the security practices of independent third-party payment processors.

How We Use Your Information

We may use personal information to:

Process, prepare, and fulfill orders
Coordinate local delivery, shipping, or pickup
Communicate with you regarding your order or request
Create and manage customer accounts
Administer the Delilovers Club, including points, rewards, referrals, and membership activity
Provide customer service and respond to inquiries
Process payments and transaction-related information
Send transactional communications, confirmations, and service updates
Send marketing or promotional communications when permitted
Personalize and improve our website, products, and customer experience
Analyze website traffic and service performance
Prevent fraud, misuse, or unauthorized activity
Maintain appropriate business and transaction records
Comply with applicable legal, tax, accounting, or regulatory obligations

Delilovers Club

Information collected through the Delilovers Club may be used to administer your membership, track Deli Points and rewards, process qualifying referrals, communicate program information, and maintain your membership account.

Participation in the Delilovers Club is also subject to our Delilovers Club Terms & Conditions.

Cookies & Website Technologies

Our website may use cookies and similar technologies to help operate the site, remember preferences, understand website activity, improve performance, and support marketing or analytics functionality.

These technologies may collect information such as:

IP address
Browser and device information
Pages viewed
Website interactions
Referring pages
Approximate location derived from device or network information

Some cookies may be provided by third-party services used by our website.

Where available, you may manage certain cookie preferences through our website's cookie settings or through your browser settings.

Information Sharing

We may share personal information with third parties when reasonably necessary to operate our business and provide our services, including:

Website and e-commerce service providers
Payment processors
Shipping carriers
Delivery and logistics providers
Email and communication platforms
Analytics and marketing service providers
Other service providers that assist with business operations

We may also disclose information:

When required by law, court order, or valid legal process
To help prevent fraud, security incidents, or misuse
To protect the rights, property, or safety of Deliada Bakery, our customers, or others
In connection with a business reorganization, merger, acquisition, financing, or sale of assets

Third-party services may process information according to their own privacy policies and practices.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce applicable agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

Your Choices

You may choose not to provide certain personal information; however, doing so may limit our ability to provide particular services, process orders, complete deliveries, or maintain certain account features.

You may unsubscribe from promotional emails by using the unsubscribe instructions included in those communications.

Opting out of marketing communications does not prevent us from sending necessary transactional or account-related communications, such as order confirmations, delivery updates, password-related notices, or Delilovers Club account information.

You may contact us to request assistance regarding your personal information or account.

Account Information

Customers with a Deliada Bakery account are responsible for maintaining accurate account information and protecting their login credentials.

If you believe your account has been accessed without authorization, please contact us promptly.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no internet transmission, website, electronic storage system, or payment system can be guaranteed to be completely secure.

Third-Party Websites & Services

Our website may contain links to third-party websites or services.

Deliada Bakery is not responsible for the privacy, security, or content practices of independent third parties. We encourage you to review their applicable privacy policies before providing personal information.

Children's Privacy

Our services are not intended to knowingly collect personal information directly from children under the age of 13.

If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we may take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website features, services, technology, or applicable requirements.

The updated version will be posted on our website with a revised Last Updated date.

We encourage customers to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Deliada Bakery LLC

Email: hello@deliadabakery.com