Question 1

What areas do you deliver to?

Accepted Answer

We deliver throughout Central Florida, including Lake Buena Vista, Kissimmee, Davenport, ChampionsGate, Universal Orlando, SeaWorld, and surrounding areas.Please enter your delivery address at checkout to confirm availability.

Question 2

How much does delivery cost?

Accepted Answer

Delivery fees vary by location:Lake Buena Vista & nearby resorts: Starting at $12Universal Orlando & SeaWorld areas: Starting at $15Other Central Florida areas: Based on distance and location
Your applicable delivery fee will be confirmed at checkout.

Question 3

What are your delivery hours?

Accepted Answer

Local deliveries are generally scheduled between 9:00 AM and 12:00 PM.Please note that we cannot guarantee a specific delivery time. Exact arrival times may vary depending on location, traffic, route, order volume, and property access.

Question 4

Do I need to be present for delivery?

Accepted Answer

For Homes and Airbnbs, you generally do not need to be present. Your order may be left at the front door or designated delivery area when safe.For Hotels and Resorts, requirements depend on the property's policy. Some properties may accept the order at a designated delivery area, while others may require the guest to meet the driver.

Question 5

What shipping and delivery options do you offer?

Accepted Answer

We offer different options depending on your location and the products ordered:Nationwide ShippingEligible products can be shipped throughout the United States. Shipping times and availability depend on the destination and product selected.Shipping to Hotels & ResortsEligible products may also be shipped directly to your hotel or resort. Please confirm that the property accepts packages for guests before placing your order.For hotel or resort shipping, we will need the name on the reservation and your stay dates to help ensure the package arrives during your visit.We recommend placing your order in advance to allow enough time for transit.Please note that some hotels and resorts may charge a separate package receiving, handling, or storage fee directly to the guest. Any such fee is determined and charged by the hotel or resort and is not included in Deliada Bakery's shipping charges.Central Florida Local DeliveryWe also offer local delivery throughout Central Florida, including Lake Buena Vista, Kissimmee, Davenport, ChampionsGate, Universal Orlando, SeaWorld, and surrounding areas.Local delivery fees vary by location and will be confirmed at checkout.

Question 6

Do you offer pickup?

Accepted Answer

Yes. Pickup is available by prior arrangement.Please email us at hello@deliadabakery.com to coordinate the pickup location and details.

Question 7

Do you offer GLUTEN-FREE or other dietary options?

Accepted Answer

Yes. Select products may be available as gluten-friendly or with other dietary accommodations.Please review the individual product description or contact us at hello@deliadabakery.com before ordering if you have specific dietary needs or food allergies.Please note that our products are prepared in a shared commercial kitchen where gluten and other common allergens are present, so we cannot guarantee an allergen-free or gluten-free environment.

Question 8

What should I do if I need to cancel or change my order?

Accepted Answer

Please contact us as soon as possible at hello@deliadabakery.com.Cancellation, refund, and order-change eligibility are subject to our Cancellation, Refund & Order Changes Policy.

Question 9

What is the Delilovers Club?

Accepted Answer

The Delilovers Club is Deliada Bakery's loyalty and rewards program.Create a Deliada Bakery account or sign in to your existing account to join, earn Deli Points, and enjoy available member rewards and benefits.

Question 10

Do you offer benefits for Travel Agents?

Accepted Answer

Yes. Travel Agents and Travel Professionals are welcome to join our Delilovers Club to access available member rewards and benefits.We also offer:Complimentary personalized notes with eligible client ordersCustom sublimated magnets featuring your business card to include with client giftsJoin the Delilovers Club by creating a Deliada Bakery account or signing in to your existing account.

Frequently asked questions